Agenda
CSG Workshop and Meeting
Columbia University
23-25 May 2007
Wednesday 23 May 2007
**Shuttle bus service to Alfred Lerner Hall
**Bus leaves at 7:30 & 8:00
**Bus departs from hotel lobby
CSG Workshops
**Roone Arledge Auditorium, Alfred Lerner Hall
**Follow curbside and lobby signs to CSG Registration
8:00 Continental Breakfast
8:30 CSG Short Workshop: Enterprise Architecture and SOA
Coordinators: Bob Morgan, Wilson D'Souza, Jim Phelps, Mark Poepping, Bruce Vincent
Please see Addendum A for the detailed agenda.
10:30 Break
12:30 Lunch
**Roone Arledge Auditorium, Alfred Lerner Hall
1:30 CSG Short Workshop: Metrics and Activity Based Costing & Measuring the value of IT to the Institution
Coordinators: Brad Wheeler, Dennis Maloney, Bernie Gulachek
Please see Addendum B for the detailed agenda.
3:00 Break
5:00 Adjourn
**Shuttle bus service to hotel
**Buses leave at 5:15 sharp
**Buses arrive at hotel at 5:45
Group Dinner - Dinner Cruise
Spirit of New York, Pier 62, Chelsea Piers, 23rd St and the Hudson River
6:00 sharp Buses leave hotel for dock
7:00 Cocktails (on ship, dockside)
7:30 sharp Ship departs
8:00 Dinner
10:30 Ship arrives
10:30 Buses leave dock for hotel
Thursday 24 May 2007
CSG Workshop and CSG Meeting
**Roone Arledge Auditorium, Alfred Lerner Hall
**Shuttle bus service to Alfred Lerner Hall
**Bus departs at 7:00 & 7:30
**Bus departs from hotel lobby
**Follow curbside and lobby signs to CSG Registration
7:30 Continental Breakfast
8:00 CSG Short Workshop: Modern Help Center (Knowledgebase Technologies, etc.)
Coordinators: Carrie Regenstein, Susan Grajek, Ken Fauerbach, Oren Sreebny, Steven Sather, someone from Duke, et alia
Please see Addendum C for the detailed agenda.
10:00 Break
12:00 Lunch
**Roone Arledge Auditorium, Alfred Lerner Hall
** Columbia Campus walking tour. The tour will start from the Visitor's
** Center on the 2nd floor of Low Library (the domed building with columns
** across campus from Lerner Hall) at 12:30 PM and will take 45 minutes.
CSG Meeting
**Roone Arledge Auditorium, Alfred Lerner Hall
1:30 I. Introductory Remarks (CSG Coordinator)
1:35 II. Short Slots and Breaking News (CSG Coordinator)
TBD
2:00 III. Policy Discussion 1: Business Continuity & Disaster Recovery
Coordinators: Bill Clebsch, Donna Tatro, Sunny Donenfeld
3:00 Break
3:30 IV. Timely Topics and Gossip (Eadie)
The following topics will be covered:
TBD
Others as time and interest allow.
Please send other Topics to Gavin
5:30 Adjourn
Group Dinner - Faculty House
6:00 Cocktails
7:00 Dinner
8:30 Buses leave Lerner Hall for hotel
Friday 25 May 2007
CSG Meeting (continued)
**Roone Arledge Auditorium, Alfred Lerner Hall
**Shuttle bus service to alfred lerner Hall
**Bus departs at 7:00 & 7:30
**Bus departs from hotel lobby
**Follow curbside and lobby signs to CSG Registration
7:30 Continental Breakfast
8:00 V. Organizational Issues (CSG Coordinator)
A. Steering/Membership Committee Issues (Jackson)
B. Treasurer's Report (Duwe)
C. CSG Secretariat Renewal (Eadie)
D. Logistics for Fall 2007 Meeting (Antonelli)
(MIT, 26-28 September 2007)
E. Venues and Dates for Future CSG Meetings (Antonelli)
Please see Addendum D for the current list.
8:15 VI. Session Proposals for Fall 2007 Meeting (Sreebny)
9:00 Break
9:30 VII. Policy Discussion 2: IdM (expecially life cycle issues, relationships to roles and relationships off campus)
Coordinators: Chuck Powell, Ron Kraemer, Charlie Leonhardt
10:30 VIII. Policy Discussion 3: Campus Emergency Experiences & Preparedness
Coordinators: Joel Smith
11:30 Adjourn
11:30 Lunch (box lunches available at 10:30)
**Outside Roone Arledge Auditorium, Alfred Lerner Hall
**Shuttle bus service to hotel
**Bus departs at 11:45 & 12:45
Addendum A: CSG Short Workshop: Enterprise Architecture and SOA
Detailed Agenda
8:30 - 9:30 Report out of the ITANA Meeting
Bruce V - Short Presentations re: Architecture in your institution
Jim P - Architecture Panel discussion
Mark P - Mapping Arch to Action
9:30 - 10:30 CSG discussion of Architecture and next steps for ITANA
including what CSG members would like to see
Break
11:00 - 11:30 Paul H - SOA panel discussion
11:30 - 12:15 CSG discussion about SOA
12:15 - 12:30 CSG next steps in SOA
Addendum B: CSG Short Workshop: Metrics and Activity Based Costing & Measuring the value of IT to the Institution
Detailed Agenda
1:30 Start
. Set the stage
. Indiana: Metrics & Activity based costing, overview and
insight into current practice
. Minnesota: Strategic Planning Alignments and
Measurements, developing strategic perspective
3:00 Break
3:30 Exercises - 2/3 people per group
. ABC Exercises using actual data
- Establishing the cost of an activity
- Making decisions based on ABC information
. UM exercise using "Pipe-Line" approach to align IT
projects and services to Institutional Strategies.
4:45 Recap of "brilliant thoughts" from discussions and take-aways
Addendum C: CSG Short Workshop: Modern Help Center (Knowledgebase Technologies, etc.)
Detailed Agenda
1) Intro
2) Report out of Help Center survey results
3) Tools matrix: a SWOT framework for contemporary tools
BREAK
4) Survey follow-up: Staffing issues
5) Metrics: What do we want to know and what do we measure? and Benchmarks: exploration of a common frame of reference
6) Wrap-up
Coordinators:
Carrie Regenstein, Susan Alexander, and Karen Van Dusen (Carnegie Mellon);
Susan Grajek (Yale); Kan Fauerbach (NYU); Oren Sreebny & Tammy Stockton (U.Washington);
Steven Sather & Leila Shahbender (Princeton); Cathy OBryan (UW-Madison); Debbie Deyulia (Duke)
Addendum D: Venues and Dates for Future CSG Meetings
Fall 2007 (MIT, 26-28 September 2007)
Winter 2008 (Virginia Tech, 9-11 January 2008)
Spring 2008 (University of Michigan, 14-16 May 2008)
Fall 2008 (Cornell University, 24-26 September 2008)
Winter 2009 (University of Colorado, Boulder, 7-9 January 2009)
Spring 2009 (Indiana University, 13-15 May 2009)
Fall 2009 (New York University, 23-25 September 2009)
Winter 2010 Available! (6-8 January 2010)
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